Reading energy meters will soon be a thing of the past!

The replacement of meters in the areas covered by Veitur will take place between 2022-2025. On the map at the top of the page, you can see when meters in your area are scheduled to be replaced.

You do not pay extra for the meter replacement; they come under normal renewals and maintenance of the utility systems. The smart meters enable us to operate the utility systems in a more efficient way, which reduces operating costs and is better for the environment and resources.

One week before the meter replacement, we will send you an e-mail with the allotted time and the day before you will receive a reminder via SMS. Our representatives will then visit you and replace the meter. They will be in clothing marked Veitur and also carry an employee ID card with their name and photo. Electricity and / or hot water meters will be replaced. Switching the meter takes about 30 minutes and electricity and hot water must be disconnected in the meantime. In exceptional cases, a further visit may be required to improve automatic communications with the meter.

We ask you to ensure good access to the meters so that the switch can be carried out as swiftly as possible.

On My Pages (mínar síður) on www.veitur.is you can monitor your usage graphically. With the advent of smart meters, the number of measurements increases and thus in the future you can monitor changes in usage from day to day and even within the same day. This significantly reduces the likelihood of unusual energy consumption (accidental usage) due to malfunctions or energy-intensive equipment affecting your bills in the long run.

Correct information is essential for any communication and we therefore ask you to check whether the contact information you registered on My Pages is correct and to update it if needed.

Veitur’s smart meters bring multiple benefits for customers, utilities, resources and the environment.

You no longer need to read meters and in the future all bills will be based on actual usage, and estimated bills will be a thing of the past. Regular measurements provide an opportunity to control your household’s energy consumption and improve energy efficiency, and Veitur can better monitor the quality of electricity and the temperature of the hot water upon delivery. It also makes it possible to react more quickly when breakdowns or abnormal usage occur. More information enables us to operate utilities more efficiently and to promote an even better management of resources.

If you live in a detached house, it is necessary for a person of legal age to be at home to give us access to the meter. The visit takes about 30 minutes. If you live in an apartment building, you do not need to do anything. We will contact the representative of the residents' association to gain access to the communal meters.